Terms and Conditions for Edinburgh Jazz & Jive Parties - Tickets
Ticket Purchase: All ticket sales are final and
non-transferable. Advance tickets are purchased for a specific event
date and time..
Refund Policy: If an
advance ticket holder or their guest(s) is unable to
attend an event, a full refund will be issued provided the refund
request is received no less than one week (seven days) before the
scheduled event date.
We will consider refund requests made
after this deadline and will try to issue a refund where
possible. However, refunds within one week of the event cannot be
guaranteed.
Refund Process: To request a refund, please contact us at (see the Contact Us page on this website for details), or
in-person at one of our events.
For advanced tickets:
Purchased online: Either provide your name and order number, or forward the email confirmation. Refunds are only via bank transfer
Purchased at the club: will be refunded as cash/bank transfer as appropriate
Non-cash refunds may take up to 10 business days to complete
Finn mentioned the list system - what is this? (I thought we abandoned being-put-on-a-list-without-yet-paying last year)
Event Changes: In the unlikely event of a change in event date, time,
venue, or performer, ticket holders will be notified as soon as
possible. We reserve the right to make such changes without prior
notice. In the event of a significant change, ticket holders will be
offered the option of a refund.
Event Cancellation: If an event is canceled, ticket holders will
receive a full refund.
Ticket Holder Conduct: We reserve the right to refuse admission or
remove any ticket holder from the event for disruptive, inappropriate,
or unsafe behavior.
Liability: We are not liable for any personal injury, loss, or damage
to personal property at the event.
Age Restrictions: Children under 18 are welcome if accompanied by an
adult, and enter for free.
[Finn: I forgot to check the age limit
listed on the sheet for the door table' might be lower than 18; the
restriction is based on the venue restrictions]
Data Privacy: We will collect and process your data in accordance with
our privacy policy. [Finn: do we have a privacy policy? If not,
rephrase or delete this!]
Governing Law: These terms and conditions are governed by the laws of Scotland
Contact Information: For any questions or concerns regarding tickets, please contact us (see the Contact Us page on this website for details)
These terms and conditions apply to Edinburgh Jazz and Jive events and do not apply to Edinburgh Jazz and Blues Festival events, which we also host.